Private Policy

Online Privacy Policy

Thank you for visiting this website (this “Site”), which is owned and operated by OC Garage Door Guys LLC .

Effective Date

June 1, 2025

Scope of This Policy

This internet privacy policy (this "Policy") applies only to data collected by OC Garage Door Guys LLC -Owned sites where it is displayed. It does not apply to third-party websites, such as websites owned by our franchisees, social media sites, vendor websites, other corporate-owned websites, limited liability company-owned websites, etc. or Garage Door Guys LLC -owned sites or other sites owned by Garage Door Guys LLC where it is not displayed. It also does not apply to information obtained through other mediums, including by phone or in person.

By adding any third-party app, you are giving such third-party app permission to do the things and/or share with the third-party app the information communicated to Garage Door Guys LLC, or requested from Garage Door Guys LLC to do the things and/or share with the third-party app the information communicated to Garage Door Guys LLC, or requested from Garage Door Guys LLC. Garage Door Guys LLC will transmit that information through the third-party app, which will be relayed through the internet. Garage Door Guys LLC will not be liable for any use, disclosure, misuse, and/or dispersal of the information of the user through use of this or any third-party app.

Some of the information we collect through this Site might be "personal information"- information that individually, alone or in combination with other information in our control, identifies you.

Some of it might not be personally identifiable, such as information collected by means of cookies.

This Policy might be amended or supplemented from time to time by other privacy notices ("Privacy Notices"), posted at the time you collect your information. For example, some of the pages of this Site will include Privacy Notices providing additional information about the data we gather on those particular pages, why we are gathering such data, and choices you may have in respect of the use we make of such data. In some other cases, specific Privacy Notices must be displayed so that we can comply with the privacy law of one or more of the countries, provinces, or states in which we have operations.

Your Consent

By visiting this Site, you are accepting the collection, use, disclosure, and transfer of your information in accordance with this Policy (and any applicable Privacy Notices). If you do not accept the collection, use, disclosure, and transfer of your information in accordance with this Policy (and any applicable Privacy Notices), you should not visit this Site.

If you have any questions about this Policy, or any Privacy Notice, please contact us via service@ocgaragedoorsguys.com.

Our Terms of Use

This Policy is part of the Terms of Use that govern your use of this Site. A link to our Terms of Use is provided below the bottom of each page on this Site.

Your Choices

We value your ability to make decisions regarding the collection, use, and disclosure of your information.
This Policy outlines some of your decisions, including your decision to opt out of receiving "cookies." We may request you to express your decisions when and where you give us your information.
California law requires this Policy to notify you of the manner in which we handle any "Do-Not-Track ('DNT') signal" that your browser might send.
Because the technology involving DNT signals is ever-changing, we do not make any commitment to do so at this time.

You may change previously expressed preferences regarding the way we treat your information. If you ever wish to be deleted from our mailing lists, kindly email us via the contact details below.

This Policy May Change

Garage Door Guys LLC reserves the right to modify or update this Policy and any Privacy Notice, at any time and without notice, by publishing the updated version of the Policy or Privacy Notice on this Site. Such changes will apply only to information we collect after posting the new Policy or Privacy Notice on this Site.

Your use of this Site after such change has been posted will constitute your agreement that all information you obtain from or regarding you after such posting of the new Policy will be subject to the new Policy terms. You may view the latest version of this Policy at any time by clicking on the link titled "Privacy" at the bottom of each page in the public sections of this Site.

Information We Collect

Information You Manually Provide
Garage Door Guys LLC collects information you manually provide (with your mouse, touchpad, or keyboard) when you use this Site, such as we collect the information you provide when you ask for service, express interest in becoming a franchisee, ask us questions, or otherwise interact with this Site. Some of the information you manually provide will be personal information, such as your name and contact information.

Information from Your Browser or Device
Garage Door Guys LLC gathers information automatically sent to us by your web browser or mobile device. This information usually consists of
your IP address,
the name of your operating system,
the name and version of your browser,
the date and time of your visit,
and the pages you visit.

This information we get might be based upon your device or web browser settings. This information we get from your device and web browser usually is not, on its own, individually identifiable. But we can combine it with other information in attempting to identify you or combine it with information that identifies you.

Information Collected by Cookies and Other Technologies
We use "cookies" and other technologies to collect information and help with some features of this Site. For example, we may use these technologies to:

collect information about the ways in which visitors use this Site: including the pages visited, the links clicked on, and the amount of time spent on each page.

enable the characteristics and functionality of this Site: like to save you the annoyance of re-entering information already in our database or to invite the settings you have made on previous visits.

Information About Third-Party Cookies

In addition to the cookies, Garage Door Guys LLC transmits to your computer or mobile device through this Site, third parties may send cookies to you for a variety of purposes.

For instance, we make use of Google Analytics, a web analysis tool, that allows us to learn about how visitors are utilizing our Sites.

Third parties besides our Company might install cookies on your computer or mobile device to track your online behavior over time and across nonaffiliated websites and/or to aid in targeted advertising either on this Site or on third-party websites.

How We Use Your Information

We usually use the information that we collect through this Site:

to provide the information, products, and services that you've requested.

to provide you with effective customer service.

to provide you with a customized experience when you're visiting this Site.

to get in touch with you with notices and information relating to your use of this Site.

to get in touch with you with special offers and other information we believe will be of interest to you (subject to your stated privacy preferences).

to request you to participate in surveys and provide Feedback to us (subject to your stated privacy preferences).

to improve the content, functionality and usability of this Site.

to better understand your requirements and interests.

to improve our products and services.

to improve our marketing and promotional efforts.

for security, credit or fraud prevention, and

for any other purpose specified in an applicable Privacy Notice, click-through agreement, or other agreement between you and us.

We may share customer information with franchisees, service providers, vendors, and other companies that globally facilitate our business, for example, delivering services solicited via this website, technical infrastructure services, analyzing usage of our services, measuring advertisement and service efficacy, supporting customer service, handling payments, or providing surveys. These companies are required to meet strict confidentiality obligations in a way that is consistent with this privacy policy and the agreements we have with them. We do not provide third parties with access to your SMS opt-in data and permission for their direct marketing use.

How We Share Your Information

With Third-Party Vendors. Garage Door Guys LLC shares information collected on this Site with third-party vendors who work for us or on our behalf. For example, we may use third-party vendors to design and operate this Site; to poll you; and to help us in our promotional efforts. These third-party vendors can sometimes need information about you in order to accomplish their work.

With Third-Party Social Media Platforms. We may provide functionality on this Site that allows you to post automatically regarding the things you do on this Site to a third-party social media service (e.g., Facebook or Twitter). If you do opt to use this service, persons with access to your third-party profile may be able to see the activity you have pursued i.e., the items or services you have purchased. Thus, you should not anticipate privacy in such activities.

How We Protect Your Information

OC Garage Door Guys LLC uses reasonable efforts to keep a level of security that's appropriate to the sensitivity of information we gather.

Although we use reasonable means to keep your information secure from unauthorized use or disclosure, we cannot guarantee the security of information posted over the Internet or in our databases and will not be responsible for breaches of security beyond our reasonable control.

Children's Privacy

You must be 13 years or older to use this Site (ocgaragedoorsguys.com) with our permission. We do not intentionally collect use or disclose visitor information under the age of 13. If you are under 13 years old please do not visit this Site.

Links to Other Websites

This Policy applies only to Garage Door Guys LLC website (ocgaragedoorsguys.com).

This Site (ocgaragedoorsguys.com) can also include links to third-party sites not controlled by or affiliated with Garage Door Guys LLC or any of its affiliates.

Garage Door Guys LLC has no authority over these sites and is not responsible for their use of information.

Any information you provide to third parties on their websites is subject to their own privacy notices and terms and conditions of data collection and not this Policy. You are advised to read the privacy notice on any website you visit prior to using the website or providing them with any information about you.

Retention of Personal Information

Garage Door Guys LLC will keep the personal information we collect on this Site for as long as necessary to provide services, products and information you request or as may be required by law.

Questions About This Policy or Garage Door Guys LLC Data Practices

If you have questions or concerns about this Policy, any Privacy Notice, or Garage Door Guys LLC 's data practices, you may contact us by email at service@ocgaragedoorsguys.com You may also call us at: 949-203-3802